Answers to common questions about ordering, deliveries, pricing and products. We supply from Hoppers Crossing to kitchens across Melbourne.
Use our Request a Quote form, email your list, or upload a CSV/PO. We’ll confirm availability and pricing the same day.
Place orders by 10 PM for next-morning delivery. Late orders are handled case-by-case depending on market stock.
Yes. We can lock in staples as a weekly standing order and adjust quantities as your menu changes.
We deliver across Melbourne metro from our hub in Hoppers Crossing. Regional deliveries by arrangement.
Preferred window is 6–10 AM. Other slots (10–2 or 2–5) are available depending on route planning.
Yes — chilled handling from market pick to your cool room to protect freshness and shelf life.
Prices follow daily market rates for produce. Send your list and we’ll provide a tailored quote with any seasonal alternatives.
Yes — submit ABN and trade references to open an account. We offer weekly consolidated invoicing and PO matching.
Weekly invoicing; payments via EFT (and card on request). Terms are confirmed during account setup.
Yes — milk, cream, yoghurt, cheeses and restaurant-grade paneer. See Dairy & Paneer.
We source okra, methi, curry leaves, bird’s eye chillies and more. See Herbs & Exotics.
Yes — we’ll match size, ripeness and cut to your menu to reduce waste and keep dishes consistent.
We aim to respond to quote requests on the same business day and confirm your delivery slot promptly.
Upload PO/menus in CSV, XLSX or PDF on the Request a Quote page.
Absolutely — we’ll recommend suitable substitutions when items are off-season or volatile.
Still need help? Email orders@yourdomain.com or call +61477770029.
